Safety of Our Employees: Our cleaners will not move heavy appliances or furniture to clean behind it. If you need to have an area cleaned that is behind heavy furniture/appliance please have the items moved before our arrival. There is no exception to this rule.
Payments: We accept credit cards online or over the phone. We are a non cash company and make it easy as possible for our customers to make payment. You will NOT be charged before the cleaning is scheduled to be completed.
Guarantees and Refunds – 200% Money Back Guarantee: If you are not happy with the cleaning you must let us know within 24 hours. At this time we will arrange another cleaner to come back for a re-clean. If again after the 2nd time you are not happy, we will off you a full refund.
Breakage and Loss: 604 Maids and its employees are fully insured and bonded.
Cancellation: We will charge a $75 cancellation fee if you cancel within 48 hours of the booking.